Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. If you don't have it installed there is a link provided to download it. If you enter your new password into THAT dialogue box it will accept it. You have to go to Internet Accounts, click on Exchange and then click on the box that says Details. : 993If necessary, click Override default port to change the port number to 993User SSL to connect. If you have it installed on your mobile device, select Next and follow the prompts to add this account. Simply providing the new password for Exchange in the dialogue box that asks for it doesnt work. Verify the following settings, and change them if necessary:User Name: your full email address, including the portion after the symbolPassword: your email passwordIncoming server:If it says IMAP Account near the topimap. The default authentication method is to use the free Microsoft Authenticator app. After you choose Sign in, you'll be prompted for more information. Exchange Online doesnt seem to recongnize and Okta window keeps. Sign in to Microsoft 365 with your work or school account with your password like you normally do. After a recent password change, Outlook for Mac keeps prompting for an Okta sign in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone. Due to the protection of Gmail account privacy, you cannot update the password in Outlook for Mac via Tools > Accounts. Enter a new password for your Outlook account and re-enter it. Tip: Want to know more about multi-factor authentication? See What is: Multifactor authentication.īy setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. Open the Outlook app on your Mac computer.
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